Business & Operations
Roles that keep organisations running efficiently — from process improvement and project coordination to supply chain and procurement.
Roles in this skill area
A Business Analyst (BA) acts as a bridge between business stakeholders and technical delivery teams. The role involves eliciting and docu...
Estimated salary: £28,000–£50,000 (junior to mid-level, UK). Senior BA and Lead roles £50,000–£75,000+. Contract rates £350–£600/day.
View role →An Operations professional ensures that the day-to-day processes and workflows of an organisation run efficiently, accurately, and in com...
Estimated salary: £22,000–£40,000 (analyst/associate level, UK). Operations Manager and senior roles £40,000–£65,000+.
View role →A Supply Chain Analyst supports the planning, monitoring, and optimisation of the flow of goods, materials, and information from supplier...
Estimated salary: £26,000–£40,000 (entry to mid-level, UK). Senior Supply Chain Analysts £40,000–£55,000. Supply Chain Managers and Heads of Supply Chain £55,000–£85,000+. FMCG, pharmaceutical, and financial services supply chain roles typically sit at the higher end of each band.
View role →A Procurement Analyst supports an organisation's purchasing function by analysing spend data, evaluating suppliers, supporting sourcing p...
Estimated salary: £26,000–£40,000 (entry to mid-level, UK). Senior Procurement Analysts £40,000–£55,000. Procurement Managers and Category Managers £55,000–£80,000+. Public sector roles often sit at the lower end of each band; financial services and pharmaceutical procurement at the higher end.
View role →An Inventory & Demand Planner is responsible for forecasting how much of a product customers will want, and ensuring the right amount of...
Estimated salary: £26,000–£42,000 (entry to mid-level, UK). Senior Inventory & Demand Planners £42,000–£58,000. Planning Managers and S&OP Leads £58,000–£80,000+. Pharmaceutical, FMCG, and technology sector roles typically sit at the higher end of each band.
View role →A Payments Operations Analyst monitors, supports, and improves the processes that enable an organisation to send and receive payments acc...
Estimated salary: £27,000–£42,000 (entry to mid-level, UK). Senior Payments Operations Analysts £42,000–£58,000. Payments Operations Managers and Heads of Payments £58,000–£90,000+. Fintech and challenger bank roles in London typically sit at the higher end of each band.
View role →An Automation / RPA Analyst identifies, designs, and supports the deployment of software robots and automated workflows that replace or a...
Estimated salary: £28,000–£45,000 (entry to mid-level, UK). Senior RPA Analysts and RPA Developers £45,000–£65,000. Automation Architects and Heads of RPA £65,000–£95,000+. Financial services and large public sector organisations at the higher end of each band. Contract day rates for experienced RPA developers range from £400–£700.
View role →An Infrastructure Project Coordinator supports the planning, management, and delivery of infrastructure construction and engineering proj...
Estimated salary: £26,000–£40,000 (entry to mid-level, UK). Senior Project Coordinators and Assistant Project Managers £40,000–£55,000. Project Managers £55,000–£80,000+. Senior Project Managers and Programme Managers £80,000–£110,000+. Major infrastructure, rail, and energy projects at the higher end of each band.
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Data, Analytics & AI
Business Analyst
A Business Analyst (BA) acts as a bridge between business stakeholders and technical delivery teams. The role involves eliciting and documenting requirements, mapping current and future-state processes, identifying inefficiencies, and translating business needs into specifications that developers, architects, or vendors can act on. BAs facilitate workshops, write user stories, produce process flow diagrams, and manage stakeholder sign-off through the project lifecycle. The role varies significantly by organisation and methodology. In agile environments, BAs often work closely with product owners, writing and grooming backlogs. In more traditional project settings, they produce formal requirements documents and business cases. Increasingly, BAs are expected to work with data — understanding system integrations, validating data mappings, and using tools like SQL or Power BI to interrogate outputs and support decisions.
Qualifications (summary)
BCS International Diploma in Business Analysis is the most widely recognised UK qualification. IIBA CBAP (Certified Business Analysis Professional) or CCBA are globally recognised for experienced practitioners. Agile and Scrum certifications (e.g. PSM I, SAFe POPM) are valued for delivery-focused roles. Strong working knowledge of tools such as JIRA, Confluence, Visio, Lucidchart, and SQL is commonly expected. Entry-level candidates benefit from a degree in business, information systems, or a related field, combined with placement or project experience.
Salary (if available)
£28,000–£50,000 (junior to mid-level, UK). Senior BA and Lead roles £50,000–£75,000+. Contract rates £350–£600/day.
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